Privacy Policy

Privacy and Data Protection
This site is operated by Uga Escapes (Private) Limited. This privacy statement has been prepared to demonstrate our commitment to the privacy of our customers’ and to assure you that your personal information will be treated appropriately by us at all times.

Use of personal information we collect:
We will use the personal data you provide via this website, amongst other things, to deal with your booking and other requests, Administer your booking and other services, and Tailor our services to your requirements and preferences and provide efficient service.
With your agreement we also provide you with information about other products, services and special offers which we offer, and/or products and services made available by selected partners, including other companies within the corporate group of which we are a part of.

We will not convey your personal information to third parties without your prior consent. We will only disclose your information to other Uga Hotels & Resorts and our selected business partners and service providers for the specific purposes of administrating your requests and any booking, providing other services which you have requested; and where you have agreed, to communicate offers of other goods and services.

Our site uses “cookies” to keep track of your visits to the site. A “Cookie” is a small file that can be stored by your browser on your computer’s hard drive. No personal information is stored on the Cookie. Cookies may be used to compile anonymous statistics related to the use of services or patterns of browsing. When used in this manner you are not individually identified and data collected in this manner is only used in aggregate.
You can usually change your browser’s settings so that it will not accept Cookies. This may however restrict some website functionality (refer to the ‘Help’ facility).

Security of your information:
We follow strict security procedures in the storage and disclosure of information which you have provided us. This is to prevent unauthorised access or unlawful processing of your personal information. For additional peace of mind, credit card details are not recorded on the website when booking a room.

Your consent:
By using our website you consent to the collection, storage and processing of your personal information in the manner set out in this privacy policy. Should we change our privacy policy, we will post the changes on this website so that you are always aware of what information we collect, how we use and under what circumstances we disclose it.

Opt out / Data quality / Access:
We provide you with an option to opt out of receiving periodic promotional information.
You can do this at the time your email address is entered, by selecting the appropriate option. If you wish to opt out at a later time, you can do so by sending an email to